Business & Management

Tips and advice on managing your business.

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How to build resilience at work

With the pace of life so fast, can you learn how to manage it?

04 Jul 2016

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Compelling outcomes for change

Set the right goals for your pharmacy and work towards them.

31 May 2016

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Project management €“ is it an art or science?

Drive through new plans with great project management skills

31 May 2016

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Listen, explain, plan

This learning module considers the skills of explanation and planning to best support customers during consultations.

23 May 2016

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Dispensing errors: reducing the risks

Gary Choo, Numark's head of information services, explains how to minimize risks associated with dispensing errors

09 Mar 2016

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Understanding the law around drugs and driving

Pharmacy law practitioner Richard Hough explains the implications of legislation around drugs and driving

12 Jan 2016

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Understanding the Data Protection Act

Pharmacy Law practitioner Richard Hough explains how to avoid common pitfalls of the Data Protection Act

11 Jan 2016

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A quality MOT

How can the quality of the service you offer be improved upon?

08 Dec 2015

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Understanding risk in pharmacy

Understanding the risks you potentially face in a pharmacy

27 Oct 2015

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The art of listening

This module focuses on the art of listening, communicating with colleagues and the importance of listening for effective communication. 

16 Sep 2015

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Leadership skills for new managers-old

Leaders exist at every stage of the management spectrum, from new managers to those leading an organisation.

01 Sep 2015

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Understanding the future

An educated view on future developments helps you to plan your direction today

07 Aug 2015

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Be a good line manager

Would your team say you are a good manager? Here's how to improve

06 Aug 2015

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Successful patient communication

Learn the best way to successfully communitate with patients in your pharmacy

07 Apr 2015

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