Customer service

Improve customer service and relations.

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Breaking down barriers

This service excellence module focuses on barriers of communication and the various strategies to overcome them. 

15 Oct 2015

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The art of listening

This module focuses on the art of listening, communicating with colleagues and the importance of listening for effective communication. 

16 Sep 2015

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Getting the most out of WWHAM

This Professional Assistant: Service Excellence module focuses on the WWHAM questions.

25 Jun 2015

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