Management modules

Leadership, Management problem solving,

Compelling outcomes for change

Set the right goals for your pharmacy and work towards them.

31 May 2016

Management problem solving, People skills,

Project management €“ is it an art or science?

Drive through new plans with great project management skills

31 May 2016

Customer service, Leadership,

A quality MOT

How canÂ the quality of the service you offer be improved upon?

08 Dec 2015

Focus on long-term conditions

The management of long-term conditions is a major burden for healthcare, so how do youÂ create services for yourÂ patients who are suffering from long-term conditions?

03 Nov 2015

Reducing the risk of dispensing errors

What is the best way to reduce the chance of dispensing errors?

03 Nov 2015

Management problem solving,

Understanding risk in pharmacy

Understanding the risks you potentially face in a pharmacy

27 Oct 2015

Business environment,

Build your pharmacy around your patients

How highly does your pharmacy value its patients? Do you truely offer patient-centred care?

02 Oct 2015

Leadership,

Leadership skills for new managers-old

Leaders exist at every stage of the management spectrum, from new managers to those leading an organisation.

01 Sep 2015

Business environment,

Understanding the future

An educated view on future developments helps you to plan your direction today

07 Aug 2015

Skills,

Ways to maximise pharmacy skill mix

How can you build and develop your pharmacy team to maximise their skills?

30 Jul 2015

Better patient consultations

Improved product knowledge and communication can lead to better outcomes from patient consultations

30 Jun 2015

Clinical services,

Successful patient communication

Learn the best way to successfully communitate with patients in your pharmacy

07 Apr 2015

Why people hate appraisals

Learn the best way to handle staff appraisals and the key dos and don'ts

02 Apr 2015

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