People skills

Develop good conversations with customers.

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RPS launches new mentoring development programme

The RPS is launching a new mentoring development programme to help pharmacists build confidence and improve their mentoring skills.

27 May 2025 , 1 Min Article

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The art of listening

Effective listening is a key skill for everyone working in pharmacy, find out more with this CPD module.

06 Sep 2021 , 60 Min Module

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Do you delegate responsibly?

Delegation is a critical leadership skill, yet so many managers fail to delegate responsibly.

18 Jun 2020 , 5 Min Module

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Building resilience in the workplace

With the current challenges in mind, here, with some minor adaptations, is a module on personal resilience from 2016.

18 Jun 2020 , 4 Min Module

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Teamwork: part two

This learning module considers the skills needed for efficient teamworking by outlining the different skills needed. 

14 Oct 2016 , 900 Min Module

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How to build resilience at work

With the pace of life so fast, can you learn how to manage it?

04 Jul 2016 , 900 Min Module

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Project management €“ is it an art or science?

Drive through new plans with great project management skills

31 May 2016 , 900 Min Module

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Listen, explain, plan

This learning module considers the skills of explanation and planning to best support customers during consultations.

23 May 2016 , 900 Min Module

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Developing leadership skills

This CPD module explains why leadership is important and describes the attributes of a good leader

17 May 2016 , 900 Min Module

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Be a good line manager

Would your team say you are a good manager? Here's how to improve

06 Aug 2015 , 900 Min Module

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