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This learning module considers the skills required for effective active listening in pharmacy, such as asking questions.
12 Aug 2016
This team training module focuses on older people's health and in particular, those who have been discharged from hospital.
19 Jul 2016
This CPD module is about preparing for action. It explains how to develop and put into practice a vision of your business journey.
18 Jul 2016
This learning module considers the skills of closing a consultation to ensure a customer understands their treatment plan.
24 Jun 2016
This team training module focuses on bowel disorders such as constipation, diarrhoea, haemorrhoids and bowel cancer.
20 Jun 2016
This module looks at how pharmacists can prepare for the rapidly changing landscape around them.
15 Jun 2016
This team training module focuses on oral care with a particular focus on gum disease.
24 May 2016
This learning module considers the skills of explanation and planning to best support customers during consultations.
23 May 2016
This team training learning module focuses on travel health.
22 Apr 2016
This service excellence learning module considers the importance of building stronger relationships with your customers.
18 Apr 2016
This learning module considers how putting patients at the centre of their care improves their health and wellbeing.
24 Mar 2016
This team training learning module focuses on the mental health of young people.
23 Mar 2016
This team training learning module focuses on common skincare conditions.
24 Feb 2016
This service excellence learning module considers how pharmacies can help meet the needs of customers with disabilities.
19 Feb 2016
This team training learning module focuses on headaches and migraines.
21 Jan 2016
This learning module focuses on how to initiate conversations with customers and add value to your customer service.
15 Jan 2016
